File explorer not responding upon launch in Windows 10

by CopperKettle   Last Updated October 11, 2018 15:01 PM

I have Windows 10, and my File Explorer started hanging. It opens, but right from the start it displays the rotating circle and does nothing.

I checked the integrity of files using sfc and the other tool, dism:

sfc /scannow
dism /online /cleanup-image /scanhealth

Both tools said that all files are okay. I checked for viruses using two antiviruses (Kaspersky Antivirus and DrWeb Cureit!) - no viruses were found. I downloaded an alternative file manager (FAR) and it worked just fine.

I created another user account in Windows, and logged in using this account, and under this new account my File Explorer is working.

What can I do to fix it in my main Administrator account? What could be wrong with it?



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