Ipad Mini Not Restoring?

by Redline   Last Updated September 18, 2018 21:12 PM

The pass-code has been entered incorrectly on my Ipad so many times that a screen showed up saying: Ipad is Disabled. Connect to Itunes

I have tried two methods to restoring the Ipad.

  1. Connect the Ipad to the computer. Hold down the home and power buttons at the same time. When the screen goes blank, wait two seconds, then release both buttons. I went to Itunes and follow the steps to restoring my Ipad. When it finished and restarted, the same screen showed up: Ipad is Disabled. Connect to Itunes
  2. Hold down the volume/home/power button at the same time till the apple icon shows up, release all the buttons. When this happened, the Apple diagnostics screen showed up and when I clicked Exit Diagnostics, the Ipad restarted, and went to the same Ipad is Disabled. Connect to Itunes screen. When I chose the second option Start Diagnostics, It told me to go to apple.com/support.

Is there any way to fix this and restore the Ipad? I do not need to save my old data.

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