Locked out of Macbook Pro after switching user accounts

by user2568374   Last Updated August 10, 2018 13:12 PM

I couldn't log on to my corporate macbook pro today after cleaning the keyboard. So I switched user accounts because I had that option. That showed a logon screen. but instead of my name being in the user field it is blank. It does not accept any variation of my name or email and my password.

If I restart, I get my corporate logon screen, I am able to logon to that, accept my corporate splash screen , but then instead of taking me to my desktop and old user account, it takes me to the switch user logon screen that I initially had and there is no other option except to shut down or sleep. What is going on and how can I log back on to my computer?

Tags : login


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