Why can I receive reset my password email but can't receive my security code from Instagram?

by user269015   Last Updated July 17, 2018 08:11 AM

Why did Instagram itself create spelling mistakes in my verified email so that I can no longer receive a security code? I have my username and password, and I've received security codes many times in the past.

I contacted them and they told me:

This problem should be fixed. We're sorry for any inconvenience this caused.

But I still do not know what the problem is The next time I contacted them and they told me:

We appreciate you taking the time to contact us, but unfortunately we can't support this type of request through this channel. We won't be able to take any further action on this report. Visit the Help Center to find the best way to report this kind of issue: https://help.instagram.com/?ref=cr

Why can I receive reset my password email but can't receive my security code from Instagram?enter image description here



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