Email push notifications carry on alerting me after reading the email on another device

by Bonner 웃   Last Updated October 18, 2017 14:11 PM

I have a Samsung Galaxy S8 with Android 7.0 installed.

An exchange account is configured with push notification using the Samsung Email 4.1.83.3 app.

When I receive emails I get a notification and if I read the email on my phone the notification goes away.

If I read the email from another device the notification does not go away and my phone keeps indicating that I have a notification by flashing an LED.

Exchange is configured to sync with my phone via push.

Someone else had a similar question but it is now out of date as it was asked in 2010: Exchange Email Notification doesn't clear

How can I configure my phone so that if I read the email on another device the notification goes away?



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